I’m writing this review from my comfy couch in my amazing new home thinking about how I wouldn’t even be here without Craig and Justin Ratowsky. Sounds like an exaggeration but I honestly don’t believe any other Realtors® would’ve gone to the lengths they did to help me and my family purchase this home. From the moment we started working with them Justin was on top of every new listing in our desired neighborhood. They know Huntington Beach like the back of their hands (Craig’s been working in the area for decades) but they’re familiar with all of Orange County and helped us define our search area in Old Town Orange. He pretty much dropped whatever he was doing to show us houses, sometimes before they were even on the MLS. When we finally found our perfect house they coached us through the offer process and eventually the stressful counter offers and final offers. Trying to buy a house right now in this market is intense with every decent house getting snatched up within days of being listed with multiple offers and we would’ve been overwhelmed without their guidance. Next they worked closely with the sellers agents to take care of all the paperwork, lining up inspectors, setting up the home warranty, and getting us all the DocuSign forms on time. They know all the steps and the order to be completed and could do it all quickly and easily but they also took the time to explain all the nuances and quirks and Real Estate jargon that initially went over our heads. They truly have the hearts of teachers and wanted us to feel comfortable and confident in all the micro decisions that need to be made in the buying process. They even helped us understand parts of the process that didn’t involve them like our mortgage loan and when to pay property taxes (if you can’t tell yet we were first time home buyers). Once the ink was dry and we were starting to move in we still got calls and texts from Justin, just checking in to make sure everything was going smoothly. I’m sure if I called him and asked he would’ve helped us move himself. It’s been almost 6 months now and I just got another follow up, there’s nothing in it for them anymore, the deal is long done, but they seriously care about us. So yeah, doesn’t seem like an exaggeration anymore to say that we literally wouldn’t be in our home without the help of the Ratowsky Real Estate Group. Thanks again guys.